Jasmin Newman has just been named ‘Mediator Peacemaker, 2021’ by the Dispute Resolution Centre of Australia. After many years of hard work, this is well-deserved recognition for the positive impact she has had on so many families.
Jasmin is best known for her ‘Parenting After Separation‘ course, along with her family mediation services. However, the events of the past 2 years have, sadly, driven up demand for her services. So, Jasmin has released new courses, including Breaking The Cycle of Conflict and Anger Management, and added loads of free resources to her website to help families put the needs of their children first when facing separation and divorce.
We asked Jasmin a few questions about her business and here’s what she said …
Q: MY BIGGEST BUSINESS CHALLENGE SO FAR HAS BEEN …
I’m a COVID success story (yes, there are some), because I was already established online. My business has doubled during the first twelve months of COVID and is set to double again in the second twelve months. The first thing I did at the start of COVID was to create more course content, just in case I needed to expand my horizons. What I didn’t anticipate was that none of my co-parenting education competitors would catch up, leaving me as the sole practitioner in that field (Australia-wide). So my biggest challenge was rapid growth and how not to burn out while I managed it. Eventually, I had to make the decision to re-invest in the business in order to sustain the growth. Everything in Australia was still very uncertain, so it felt like a big gamble in the middle of a pandemic, especially as there was no blueprint for surviving this. A month or so later with a new website and employing professional ads managers, I am fielding inquiries for strategic partnerships that are very exciting.
Q: THE BEST LESSON I’VE LEARNED IS …
Understanding the people I serve. What their needs, motivations, fears, and frustrations are is pivotal to my role in supporting them. Learning this was a process I was taken through in a coaching business retreat. The formula I learned has been tried and tested and I believe it is pivotal in my success.
Q: MY SUPERPOWER IS …
I have a high capacity for empathy and that resonates strongly with my clients. Many of my clients are extremely stressed and going through very challenging times. So I help to give them perspective and sometimes make suggestions on how to progress or make positive changes. This can be anything from lifestyle to choice of lawyers.
Q: WHEN I RETIRE, I WANT TO …⠀⠀⠀⠀⠀⠀⠀⠀⠀
Well, I am aiming for passive income in my retirement so I’m not sure that’s ever fully retired. I’m set up for this now and it is something I will achieve. But in the longer term, you’ll find me living in a communal type property in my eco-friendly tiny home, probably in northern NSW. If I’m not there, I will be traveling overseas!
Q: WHAT ADVICE WOULD YOU GIVE SOMEONE STARTING A SMALL BUSINESS?
Get to know yourself really well. As entrepreneurs or start-ups, we don’t have to follow conventional business rules, but we do have to show up as our best and give it our all. I started my business because I wholeheartedly believe in it, so there is no Plan B. I think knowing what your strengths and weaknesses are is one thing, but to fully appreciate the implications of both is another. Know what to outsource and when. Know when to take a day off, but don’t give in to complacency. And most importantly, know why you are doing what you’re doing and have mechanisms in place to stay the course when things get hard. Being in business can be hard. We all need mentors, coaches, and guides. Don’t be afraid to lean on these for support.
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